John has worked in the dispute resolution profession since 1992. Prior to Joining UC San Diego, John was an attorney in private practice and had previously served as an Organizational Ombudsperson/Technology Transfer Ombudsperson at the Los Alamos National Laboratory. Earlier in his career, John managed a regional dispute resolution office for the US Fish & Wildlife Service, and served as a regional EEO Counselor/Mediator. John's experience handling workplace and technology related disputes complements the broad services available to the UCSD community through the Ombuds office.
John received his undergraduate degree in Communications from the University of New Mexico and earned his Juris Doctorate from the University of New Mexico School of Law in 1989.
John is a member of the International Ombudsman Association.
Nicholas “Nick” joined the Office of the Ombuds in April 2014. Most recently, Nick was the Director of Student Grievance Resolution at Bridgepoint Education and served an undergraduate and graduate student population of over 75,000 students. Prior to Bridgepoint Education Nick was a mediator in the Los Angeles Superior Court system and assisted international graduate students while at the Consulate General for the State of Kuwait.
Nick received his Juris Doctorate and Masters of Dispute Resolution from Pepperdine University in 2008.
Nick is a member of the International Ombudsman Association.
Sue currently serves as the initial point of contact in the Office of the Ombuds. Her career in education has spanned over three decades. She has worked extensively with both domestic and international students, scholars, parents, faculty, staff and administrators. Prior to joining UC San Diego in 2006, Sue served as Executive Assistant and Student Services Coordinator for Graduate Law Programs and Designated School Official (DSO) for the University of San Diego School of Law.
Sue received her Bachelor of Science in Business Management from San Diego Christian College and earned her Masters of Art degree in Leadership Studies from the University of San Diego’s School of Leadership and Education Sciences (SOLES) in 2008.
Sue is a member of the International Ombudsman Association (IOA) and member of the International Leadership Association (ILA).