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Meet the Office of the Ombuds Staff

Nicholas Raichart, Interim Director and Campus Ombuds

Nicholas "Nick" Raichart (he/him/his) is an organizational ombuds with more than twelve years of experience helping students, faculty, and staff navigate conflict across the campus community. He holds a Juris Doctor and a Master of Dispute Resolution, with a background in education law advocating for parents of children with special needs. Earlier in his career, he served as a mediator in the Los Angeles Superior Court system and supported international graduate students at the Consulate General for the State of Kuwait.

A certified Crucial Conversations trainer, Nick has led workshops across campus on topics ranging from cognitive bias to its role in interpersonal conflict. Since 2020, he has taught a course on the organizational ombuds at the USC Gould School of Law. He has also served the International Ombuds Association as Conference Sponsorship Chair.

At the heart of his work is a commitment to helping people recognize the internal narratives that fuel conflict—and to creating spaces where safe, honest communication can take place.

Outside of work, Nick enjoys making music, cycling, and spending time with his partner and their two children.

Nick is a member of the International Ombuds Association and the California Bar Association.

    • Please feel free to use any email address you like for contact or scheduling purposes, this does not have to be your UCSD email – remember that the Office of the Ombuds is a confidential resource.
  • Contact Nick: nraichart@ucsd.edu 
    • To better preserve confidentiality, please DO NOT include specific details about your concerns when communicating by email. Setting an appointment with the link above is the best way to ensure a timely appointment.
  • Please feel free to meet with whichever Ombuds you feel most comfortable (Nicholas or Anthony)

Anthony Keen-Louie, Associate Ombuds

Anthony (he/him/his) is a Certified Organizational Ombuds, seasoned student affairs professional, educator, and mediator - having served in multiple roles on multiple campuses. Including, most recently, as Associate Ombuds at UC Santa Cruz and before that at UC San Diego where he served for 8 years in residential life leadership roles supporting inclusive student community development with initiatives for student residents, including graduate students and students with dependents.
Anthony has a master’s degree in Dispute Resolution from the University of Southern California, Gould School of Law. Has served as a mediator for non-profit organizations and in private practice. He also has a master’s degree in Higher Education/Student Affairs from New York University, and a bachelor’s degree in Business Administration from UC Riverside. He also has taught at ‘Mediation: Theory & Practice” course at USC Gould School of Law. 
Anthony has a passion for helping universities support welcoming spaces for students, staff, academic employees, and the entire campus community.
    • Please feel free to use any email address you like for contact or scheduling purposes, this does not have to be your UCSD email – remember that the Office of the Ombuds is a confidential resource.
  • Contact Anthony: ckeenlouie@ucsd.edu 
    • To better preserve confidentiality, please DO NOT include specific details about your concerns when communicating by email. Setting an appointment with the link above is the best way to ensure a timely appointment.
  • Please feel free to meet with whichever Ombuds you feel most comfortable (Nicholas or Anthony)

Sue Presley, Ombuds

Sue joined the Office of the Ombuds in February 2006.  Sue currently serves as the initial point of contact for the office.  Her career in education has spanned over three decades. She has worked extensively with both domestic and international students, scholars, parents, faculty, staff and administrators. Prior to joining UC San Diego, Sue served as Executive Assistant and Student Services Coordinator for Graduate Law Programs and Designated School Official (DSO) for the University of San Diego School of Law and the Department of Homeland Security (DHS).

Sue received her Bachelor of Science in Business Management from San Diego Christian College and earned her Masters of Art degree in Leadership Studies from the University of San Diego’s School of Leadership and Education Sciences (SOLES) in 2008.

Sue is a member of the International Ombuds Association (IOA) and member of the International Leadership Association (ILA).