Meet the Office of the Ombuds Staff

John has worked in the dispute resolution profession since 1992. Prior to joining UC San Diego, John was an attorney in private practice and had previously served as an Organizational Ombudsperson/Technology Transfer Ombudsperson at the Los Alamos National Laboratory. Earlier in his career, John managed a regional dispute resolution office for the US Fish & Wildlife Service, served as a regional EEO Counselor/Mediator, and coordinated a Federal Executive Board Interagency Shared Neutrals Program.  John's experience handling workplace and technology related disputes compliments the broad services available to the UCSD community through the Ombuds office.

John received his undergraduate degree in Communications from the University of New Mexico and earned his Juris Doctorate from the University of New Mexico School of Law in 1989.

John is a member of the International Ombuds Association, the New Mexico Bar Association, and the American Bar Association.

Nicholas “Nick” joined the Office of the Ombuds in April 2014.  Most recently, Nick was the Director of Student Grievance Resolution at Bridgepoint Education and served an undergraduate and graduate student population of over 75,000 students.  Nick was a mediator in the Los Angeles Superior Court system and assisted international graduate students while at the Consulate General for the State of Kuwait.

Nick received his Juris Doctorate and Masters of Dispute Resolution from Pepperdine University in 2008.

Nick is a member of the International Ombuds Association and the California Bar Association.

Sue joined the Office of the Ombuds in February 2006.  Sue currently serves as the initial point of contact for the office.  Her career in education has spanned over three decades. She has worked extensively with both domestic and international students, scholars, parents, faculty, staff and administrators. Prior to joining UC San Diego, Sue served as Executive Assistant and Student Services Coordinator for Graduate Law Programs and Designated School Official (DSO) for the University of San Diego School of Law and the Department of Homeland Security (DHS).

Sue received her Bachelor of Science in Business Management from San Diego Christian College and earned her Masters of Art degree in Leadership Studies from the University of San Diego’s School of Leadership and Education Sciences (SOLES) in 2008.

Sue is a member of the International Ombuds Association (IOA) and member of the International Leadership Association (ILA).